Thoughts

Purpose over polish

It’s why, not how

Design isn’t how your product looks. It’s why it makes your users smile.

Not decoration

I don’t use design to prettify. I use it to bring out purpose.

Start with users

Users are the answer

If we’re not building products for users, who are we building them for?

Build what resonates

If your new product doesn’t resonate with users, what’s the point? Make big decisions without them in mind and that risk is on you.

Simple and joined-up

Simplifying complexity

Elegant beats complex every time. Getting there takes work.

End-to-end experiences

The user doesn’t care about your silos and departments.

Teams and value

Design means business

Saving on design is expensive. If you know, you know.

We win as a team

Imagine eleven players on a football field playing eleven different games.

Designing with AI

Speed isn’t the point

AI is changing our lives at the speed of microchips. But humans still matter (for now).

Designers = builders

Like many, I got into this profession because of my love of building. AI just expanded possibilities.

New user experiences

New patterns emerge. Relying on old and trusted ways of doing things means missing out.

Use tools, build tools

New workflows emerge by the day. Being a Figma expert is no longer enough.

The “Why” still matters

If we can build anything, the question that matters most is why users would love it.

A solution looking for a problem

This tech can mean real leaps forward. Only those who solve real user needs will land well.

Orchestrating systems

What really is a product anymore when you can chat with your PDF? My take: stories, systems and services.

Writing

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